Precise high-volume communications from the experts
Customer communications
The Right Channel for You
We draw on deep experience across digital and physical channels to put the right format to work for you and for your customers.
Cut Costs
Advanced automation technologies and commercial-grade printing solutions unlock new levels of efficiency and cost-effectiveness.
Get Noticed
Tap our expertise to create campaigns and regular communications that command attention.
Put Technology At Work
Streamline’s investment in purpose-built automation solutions delivers open and response rates that will delight you.
Unleash Your Customer Communications
Precise, high-volume communications from the experts. We harness sophisticated
automation tools and a skilled and vastly experienced team to generate three million-plus engagements every year. If you’re looking for professionalism, cost-effectiveness and results in customer communications, start with Streamline.
Email Campaigns
Design and run your email campaigns effortlessly as stand-alone campaigns, or in conjunction with other channels of marketing activity. Email is a valuable part of any customer communication mix and Streamline have both the expertise and technology to ensure your campaigns get results.
Direct marketing
Easily and effectively communicate with your target customer base via mail or email. The Streamline direct marketing platform helps you with the planning, production and delivery of your DM campaigns.
Multi-channel marketing
Communicate with your customers in the manner that suits them best. Streamline help you to select the delivery channels that achieve your objectives and align with your customer’s needs.
Billing and statement
Deliver your essential customer billing and statementing communications fast and effectively, regardless of your customer’s preferred delivery channel. The Streamline platform will enable reductions in your processing and archiving costs.
Overdue letters
Enhance your payment collection processes by introducing a Streamline collection solution. Deploy our multi-step communication strategy that ensures your invoices are the first to be paid.
Inbound Communication Management
Eliminate inbound communication hassles with Streamline’s communications management service. We filter and process your inbound communications, both physical mail, emails and web traffic based on your business rules and direct the communication to the correct department or individual, with all actions logged and time date stamped.
Data management
With data the new gold, the administrative processes surrounding its acquisition, validation, storage, accessibility and protection of your data has become more technically complex and absolutely commercially essential. Streamline has the data management capabilities that will ensure when needed, your data is available to be utilised in the processes that drive your business.
Digital solutions
Engage with your customers utilising today’s various digital technologies and create or update your brands’ presence on the web, or complement that presence with mobile or kiosk applications. Streamline’s development team’s years of experience, will ensure a solution that is appropriate for your requirements and more importantly for your budget.